Tyrenet has launched its on-line solution so that stricken truck and van drivers can quickly place an enquiry to repair or replace a tyre 24/7. www.tyrenet.net will enable a driver to get back on the road in 90 minutes, halving the usual 3hr ‘downtime’ experienced by most according to MD Mike Riley. “The website is the latest streamlining solution to speed up the whole process of a roadside tyre repair or replacement and gives the driver or fleet manager access to over 1,000 independent tyre dealers nationwide who can respond within 60-90 minutes, “ he added.
The team are highly trained and experienced aiming to answer a call or web-based order within 6 seconds and then locate the nearest tyre dealer to get the job done as quickly as possible. “I’ve been involved with tyres all my working life and we fully understand the urgency and importance of getting a truck back on the road. Any delay can be much more costly than the tyre itself so that is our prime focus, to get that vehicle back on the road so that the driver doesn’t miss a delivery slot or unnecessarily use up his driving time.”
Tyrenet is the UK’s biggest network of qualified tyre dealers and fitters who carry out tyre maintenance for fleets regionally and nationally. Tyrenet also provides an over-riding national emergency service that many tyre dealers offer to their fleets as an extension of their own service, so that any emergency can be dealt with beyond their reach, no matter where the vehicle needs a tyre repair or replacement. As a result, Tyrenet handles over 200 emergencies every day and not just for UK based fleets. Foreign vehicles and drivers also need help when they are in the UK and as the new website service provides facilities for on-line payment, any truck, van or car driver can use the service when and wherever necessary, even if they don’t have an account.
The new website aims to deliver and fit ‘Any tyre, Anywhere, Any time’ and above all getting drivers back on the road in 90 minutes.
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