Continental Announces Voluntary Exchange Programme for Passenger Car Tyres

Continental has announced a voluntary tyre exchange programme covering 477 ContiEcoContact 5 passenger car tyres in the dimension 235/55 R 17 103 H XL sold in the UK replacement tyres market. The exchange programme is being initiated proactively to avoid any potential risk to vehicle drivers and other road users.

In rare cases, if the affected tyres are used over a longer or repeated period of time, with heavy loading or possible overloading, a sudden loss of air may occur. The active market monitoring of Continental has shown this only occurs with tyres fitted on a VW Caravelle or VW Multivan. Continental’s market monitoring has not identified comparable fault patterns with the respective tyres used on any other vehicle types.

These tyres have been fitted as original equipment on the vehicles concerned and also sold into the replacement business. The exchange campaign is free of charge for customers. Drivers who have these tyres fitted as original equipment on their vehicles will be informed directly by the vehicle manufacturer.

Continental began notifying the DVSA on November 25, 2021 and is in contact with the vehicle manufacturer and tyre retailers to organise and implement this voluntary exchange programme. Anyone seeking more information, including instructions for identifying affected tyres and local customer service are invited to visit Continental’s website https://www.continental-tyres.co.uk/car/tyres/technical-services/voluntary-exchange-programs/contiecocontact5.

The affected Continental tyre can be identified as follows:

Product line: ContiEcoContact 5, size 235/55 R 17 103 H XL

DOT serial numbers: CN 7AD72Y 4015 until 0221

The last four digits of the DOT serial number indicates the production period (week/year). Affected tyres will be replaced free of charge. No other tyre sizes, production periods or product lines are affected.

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